Provision of services

The following information is given in accordance with the Provision of Services Regulations 2009.

General

WR Partners is the trading name of Whittingham Riddell LLP which is a limited liability partnership registered in England with registered number OC305421, registered office at Belmont House, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG and WR Partner’s VAT number is 159539425.

As a member firm of the Institute of Chartered Accountant’s in England and Wales (“ICAEW”), WR Partners is subject to the ICAEW’s Code of Ethics which can be found in the ICAEW Members Handbook.

Audit

WR Partners is registered to carry on audit work in the UK by the Institute of Chartered Accountants in England and Wales (ICAEW). Details about our audit registration can be viewed at www.auditregister.org.uk, under reference number C001036488.

Statutory audit work is subject to the Audit Regulations and Guidance, the International Standards on Auditing (UK) and the Ethical Standards issued by the Auditing Practices Board.

Professional Indemnity Insurance

In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurer is AXA Insurance UK PLC, of 5 Old Broad Street, London EC2N 1AD. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United States of America or Canada.

Data protection

WR Partners is registered with the Information Commissioner as a data controller.  Details about our registration can be viewed at www.ico.gov.uk, under registration number Z5691380.

Quality of Service

WR Partners is aims to provide a high quality of service at all times.  If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving please let us know by contacting Helen Spencer on 01743 273273 or email on HSpencer@wrpartners.co.uk.

We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you.  If we do not answer your complaint to your satisfaction you may, of course, take up the matter with our Institute.